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Learn how the EY Design Studio’s multi-disciplinary team and personalized approach helped transform a financial advisor’s investing experience.How to launch a sustainable direct-to-consumer business in no time
The Innovation and Experience Design practice at EY helped a Swiss cooperative identify a market niche and launch an entirely new business. Read more at studio.ey.com.How Mojo Fertility is helping more men conceive
EY teams took novel fertility testing technology direct to the audience that needs it with a new customer experience and value chain solution. Read more on studio.ey.com.How digital transformation opened new channels for growth
With help from EY professionals, Royal Caribbean’s digital-first approach is transforming their business and the cruising experience.Rethink customer experience as human experience
Technology will transform customer experience. Competitive differentiation will come from connecting to what is essentially human. Learn more.How to reach the independent consumer: the art of persuasion
Consumer products companies and retailers must find better ways to influence and engage the independent customer. Read more on studio.ey.com.Why Chief Marketing Officers should be central to every transformation
Chief Marketing Officers are perfectly positioned to help other C-suite executives take their transformations to the next level.Our CX approachTransform your marketingAccelerate innovationUnlock commercial valueUnderstand customer needsLearn more about our relationships and alliancesLearn more about our relationships and alliancesLaurence Buchanan
EY Studio+ Global Leader
Helping clients navigate the transformation age through human-centered design and digital transformation.
London, United KingdomPeter Neufeld
EY Studio+ Global Financial Services Leader
Experienced design executive. Service design champion. AX transformation leader.
London, United KingdomRoss Maclean
EY Studio+ Global Customer Experience Leader; EY UK&I Power & Utilities Leader
Transformation leader. Entrepreneur turned intrapreneur. Avid cyclist.
London, United KingdomKlara Leander
EY Studio+ Global Product and Service Innovation Lead; Managing Partner, EY Doberman, Nordics
Growth leader. Festival explorer. Mom. Shaping the future with curiosity, creativity and a deep belief in the power of design to create a better future.
Stockholm, SwedenDuncan Avis
EY Studio+ Americas Leader; EY Studio+ Global Marketing Transformation Solution Leader
Trusted advisor, helping executives through complex transformations. Focused on value and outcomes balanced with the need to build the right culture for sustainable success.
Tysons, VA, United StatesIoannis Melas
EY Studio+ Global Sales Transformation Solution Leader
Sales and Marketing Strategy professional. Passionate about digital enablement and the use of analytics. London School of Economics alumnus. Speaks English, Greek, German and Spanish.
London, United KingdomCat Haines
EY Studio+ Global Service Transformation Solution Leader
Building high-performing teams to solve complex challenges around transforming customer experience. Helping clients navigate increasing complexity and competition. Fitness enthusiast. Keen cyclist.
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